Purpose and scope of collection

Data collection mainly on the website changmibedding.com including: email, phone, login name, login password, customer address (member). This is the information that Changmi requires members to provide when registering to use the service and for Changmi to contact to confirm when customers register to use the service on the website to ensure the rights of consumers.

Online payment has not been applied to the website to limit concerns about the security of customer account information when shopping at Changmi.

Members will be responsible for the security and retention of all activities using the service under their registered name, password and email box. In addition, members are responsible for promptly notifying the website. changmibedding.com regarding unauthorized use, abuse, breach of security, retention of third party registration names and passwords for appropriate action.

Scope of information use

The Company uses the information provided by members to:

• Contact to confirm order and deliver to member upon receiving request from member;
• Provide product information to customers upon request;
• Send marketing and promotional emails about goods we sell;
• Send notifications about website activities;
• Contact and resolve with users in special cases;
• Do not use users' personal information for purposes other than confirmation and contact related to transactions;
• When requested by judicial authorities including: Procuracy, court, police investigation agency related to any illegal act of the customer.

Information storage time

Member's personal data will be stored until there is a request for cancellation or the member logs in and cancels it. In all other cases, member's personal information will be kept confidential on the server. changmibedding.com.

Địa chỉ của đơn vị thu thập và quản lý thông tin

CHANGMI BEDDING Office

• Address: 7 D7 Saigon Pearl Villa Area, 92 Nguyen Huu Canh, Ward 22, Binh Thanh District, HCMC
• Hotline: 0915734362

Subjects who are allowed to use customer information

Subjects that have access to customers' personal information fall into one of the following cases:

• Company staff
• Partners have signed contracts to perform part of the Company's services. These partners will receive information according to the contract agreement (maybe part or all of the information depending on the terms of the contract) to support users using the services provided by the Company.

Phương thức và công cụ để người dùng tiếp cận và chỉnh sửa dữ liệu cá nhân của mình trên hệ thống của Changmi Bedding

• Members have the right to self-check, update, adjust or cancel their personal information by logging into their account and editing personal information or requesting changmibedding.com do this
• Members have the right to send complaints about sellers to the website's Administration Board and Changmi Service Management. Upon receiving these feedbacks, Changmi will reconfirm the information. If the feedback is correct as reflected by the member, depending on the level, Changmi will take timely measures.

Cam kết bảo mật thông tin khách hàng

The personal information of members on Changmi is committed to absolute confidentiality by the Company according to Changmi's personal information protection policy. The collection and use of each member's information is only carried out with the consent of that customer, except in cases where the law provides otherwise.

• Do not use, transfer, provide or disclose to any third party any member's personal information without the member's consent.
• In case the server storing information is hacked, leading to loss of member's personal data, Changmi will be responsible for reporting the incident to the authorities for timely investigation and notification to members.
• Absolute security of all online transaction information of members including accounting invoice information and digitized documents on changmibedding.com.
• Changmi Management Board requires individuals when registering/purchasing as Members to provide full relevant personal information such as: Full name, contact address, email, ID card number, phone number, account number, payment card number, etc., and is responsible for the legality of the above information. Changmi Management Board is not responsible for and will not resolve any complaints related to the rights of that member if it is determined that all personal information provided by that member upon initial registration is inaccurate.